Owner FAQs
Answers to your common questions
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Am I required to accept Section 8 tenants?
Property owners are not required to accept Section 8 tenants unless mandated by local or state law. We recommend reviewing applicable regulations in your area. -
Are you licensed?
Yes. We are a fully licensed property management company and operate in compliance with all applicable laws and industry regulations. -
Can I reach you after hours?
Yes. We provide an emergency contact for urgent matters. Non-emergency inquiries are handled during normal business hours. -
Can rental income be deposited directly into my bank account?
Yes. We offer direct deposit (ACH) for owner disbursements, providing a secure and timely transfer of funds. -
Do I get to review or sign the lease?
Owners may review the lease prior to execution. As your property manager, we handle lease signing on your behalf. -
Do you offer real estate sales services?
Yes. In addition to property management, we can discuss options for buying or selling real estate if you are interested. -
How and when do I receive owner payments?
Owner disbursements are issued on the 10th day of each month unless the 10th falls on a weekend or holiday and in that case it will be issued the next business day. Owner draws are sent via direct deposit or check. -
How is rent collected?
We offer multiple rent payment options, including online payments, to make the process convenient for tenants. Late payments are handled according to the lease terms. -
What lease terms do you offer?
Lease terms vary based on market conditions and owner preferences. One-year leases are common, though other options may be available. -
How much is the tenant security deposit?
Security deposit amounts in most cases is equal to one months rent. -
How soon can you begin managing my property?
We can begin management once all required agreements are completed and the property is ready for leasing. We will move as fast as you need us to! -
What type of properties do you manage?
We manage a range of properties, including single-family homes, multi-family units, condominiums, and select commercial properties. -
What reports will I receive and how often?
Owners receive regular financial reports detailing rent, expenses, and maintenance activity. You will also have 24/7 access to your own Owners Portal where you can generate a wide range of reports. Don’t see something you need, give us a call or text. -
When is rent due?
Rent is due on the 1st of the month & is late by the 4th. If rent is not paid after many collection calls, texts and emails, eviction notices begin the next business day after the 10th of the month.